On 2023-10-30 Starburst Services announced our new hybrid Isolated Web Hosting plans.

These are a hybrid between traditional shared hosting and VPS.

With these plans you get allocated vCPU and Memory.
So, no more noisy neighbors that may hog resources!

Combined with Control Web Panel (CWP) you truly get Umlimited Websites, Emails, etc.

Offered in 3 Locations, as of the writing of this FAQ.

Locations

• United States
• United Kingdom
• Germany

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Control Panel

• Control Web Panel (CWP) running Apache (Default)
• Control Web Panel (CWP) running Nginx
• CyberPanel running Open LightSpeed

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PHP-FPM Versions*

• 8.2.[Current]
• 8.1.[Current]
• 7.4.33
• 7.3.33
• 7.2.34
• 7.1.33
• 7.0.33
• 5.6.40
• 5.5.38
• 5.4.45
• 5.3.29

With or Without ionCube Support, which is currently version 13.0.2

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MariaDB Versions*

• 11.1
• 10.11
• 10.8
• 10.6

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Current Addon Options

Softaculous Script Installer

Additional IPv4

Plesk Obsidian Control Panel

After you log into your Namecheap account, follow these 4 steps to point the DNS to Starburst Services's DNS.
In this example we use mercury.ns.starburstdns.net, please make sure to use the DNS servers mentioned in your Welcome Email.

STEP 1

Click on Manage to the right of the domain name you want to update:

STEPS 2, 3, and 4

2: Click on the pull down menu, and select "Custom DNS"
3: Enter only the name server names (e.g. mercury.ns.starburstdns.net)
4: Click on Blue Checkmark (Save)

After you click on save, you will get a spinning circle saving the settings.

5: Click on Blue Checkmark (Save)

This guide will show you how to log into the end user account.

In this control panel, you can complete tasks including managing subdomains, managing user email accounts, setting up FTP Accounts, plus many more.

Use the URL sent to you in your Welcome email.

When you visit this URL, you will be presented with the CWP Control Web Panel Login screen.

Log in by entering the Username and Password for the account, then click Login.

If you have forgotten the password, simply click Recover password, and it will be sent to the email address on file.
Password changes can also be done via your account portal at https://my.starbursthosting.com.

Once you are logged into the User panel, you may now continue with the necessary changes, edits, modifications you were looking to accomplish.

KB Article Written: 2023 January 15

Checking Email Through Webmail

The simplest way to check your email on CentOS Web Panel is through the webmail client. CentOS Web Panel features the Roundcube webmail client by default.

Step 1.
You can access the webmail client by typing in your domain name followed by /webmail
Here is an example of what it would look like in your URL bar. (e.g. https://example.com/webmail)

Step 2.
Once you arrive at your webmail portal login page, you will need to enter your username and password here.
The username will always be entered as the FULL email address of the domain inbox you wish to check (e.g. myname@example.com)

Step 3.
You will be presented with the main Webmail portal after successfully logging in.
From here, you can send and receive an email as you would with any other email account.

KB Article Written: 2023 January 15

WordPress is arguably the most popular web platform on the internet.

When using your Starburst Hosting Web Plan, you may wish to install WordPress.

This guide will cover the steps required for installing WordPress via the User Admin Web Panel.

Step 1.
Log into your CWP User Admin Panel.

Step 2.
Scroll down to the Addons section of this page.
Click Addons

Then click Scripts

Step 3.
You will see multiple Addon Scripts available.
Locate WordPress, and click on Install.

Follow instructions to complete your WordPress install.

KB Article Written: 2023 January 15